Shipping Policy

At Rose Skin Care, we aim to deliver your skincare and beauty essentials safely and conveniently across Pakistan.

Order Processing

Orders are normally processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery time is 3–5 business days after dispatch. Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Across Pakistan

We deliver to major cities and other serviceable locations across Pakistan. Delivery to remote areas may require additional time.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your order. Any available Free Delivery promotion will also be applied according to the offer terms.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders. Please provide your correct name, phone number, and complete delivery address to avoid delays.

Order Confirmation

Our team may contact you via phone or WhatsApp to confirm your order before dispatch. Orders with incomplete or incorrect information may be placed on hold until confirmation is received.

Tracking Your Order

Once your order has been dispatched, tracking information may be provided where available. Please allow some time for the courier tracking system to update.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information. Rose Skin Care will not be responsible for delays or unsuccessful deliveries caused by an incorrect address, unavailable recipient, or incorrect contact number.

Damaged or Incorrect Orders

If you receive a damaged, leaked, or incorrect product, please contact us as soon as possible after receiving your parcel. We may request clear photos or a video of the parcel and product to help verify the issue.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to courier operations, weather, public holidays, high order volumes, or other unforeseen circumstances.

Contact Us

For questions regarding your order or delivery, please contact the Rose Skin Care customer support team through the contact details provided on our website.

Thank you for shopping with Rose Skin Care.